Annual review 2020

Three years in three weeks

Word from the CEO

A year of resilience and acceleration

MIA BRUNELL LIVFORS

Renewal

10/50

In ten years, half of what we do should be things we do not do today. The pandemic accelerated the pace of renewal, especially within digital channels and e-commerce.

Sustainability

Our focus areas

Our ambition is for business growth and social good to go hand in hand in our operations. We focus on climate impact, circularity and social sustainability in our companies and drive positive societal change through external partnerships.

Trends

Three years in three weeks

In 2020, the shift from physical to digital accelerated, and remote working became norm for people in many parts of the world, changing our economic geography. How will this shift affect how and where we move, shop, eat and live?